Shipping policy
SHIPPING POLICY
Aspire Moda is committed to excellence and the full satisfaction of our customers.
1. SHIPPING & PROCESSING All orders are processed and shipped within 4-10 business days. Orders are not shipped or delivered on weekends or public holidays. During high volume periods, shipments may be delayed by a few days. If there is a significant delay, we will contact you via email.
Estimated Delivery Times:
- 🇬🇧 United Kingdom — 7-14 business days
- 🇪🇺 Europe — 10-20 business days
- 🇺🇸 USA & Canada — 10-20 business days
- 🌍 Rest of World — 14-25 business days
2. WRONG ADDRESS DISCLAIMER It is the responsibility of the customer to ensure the shipping address entered is correct. Please contact us immediately if you believe you have provided an incorrect address.
3. UNDELIVERABLE ORDERS Orders returned to us as undeliverable due to incorrect shipping information may be subject to a restocking fee.
4. LOST/STOLEN PACKAGES Aspire Moda is not responsible for lost or stolen packages. If your tracking information shows your package was delivered but you have not received it, please report this to your local authorities.
5. RETURNS Aspire Moda accepts returns within 30 days of delivery. Items must be returned unopened and unused.
6. OUT OF STOCK ITEMS In the event an item is out of stock, we will wait until all items are available before dispatching your order, or contact you to discuss alternatives.
7. IMPORT DUTY AND TAXES International orders may be subject to import duties and taxes upon arrival in the destination country. These fees are the responsibility of the customer.
8. ACCEPTANCE By placing an order on our site, you agree to the terms of this Shipping Policy.
9. CONTACT US For any questions or concerns, please contact us at support@aspiremoda.com — we're happy to help!